Hiogi – Service Community – White Label Service Community Planning & Implementation – backed by Hasso Plattner Ventures, Stroeer Mediaventures, and Mike Zehden.

Hiogi is a web community that answers any wireless question which can be sent to the community via a Premium SMS, MMS or via email from a Mobile Devices. 

Revenue streams arise from premium messages, B2B setup fees, targeted text ads within the messages, onsite marketing, and premium services.

User need: People want simple search functionalities on the mobile phone and value individual advice. They are willing to generate content, to share and participate.

Role: Interim CEO and Company Sale 2010/11

Service Community benefits  

  1. C2C: Mobile answering service: High-quality answers produced at minimal cost
  2. B2B: Mobile customer support service:
  3. Easy Call-Center Integrations
  4. Leverages the technology & resources
  5. Implemented within client backend
  6. Drives direct sales

Service Community – Slide Deck 2011